About Astral Tech

Astral Tech is a niche software and consultancy company specializing in the utilities sector. Our secure, cloud based portal provides a single data repository, digital experience, and customer management system for use by both internal users and customers alike. From contracts, accounts and invoices, meter readings and expenditure, to forecasting, reporting and query management – our software suite and collaborative consultancy services, deliver the tools you need to reduce your cost to serve, improve customer satisfaction and raise your performance in an increasingly competitive market.

Contact Us

Astral Tech Ltd.
7 Dukes Court, Chichester PO19 8FX
P: +44 (0)1243 539193
Email: info@astraltech.co.uk
Call Us: +44 (0)1243 539193 - Mail: info@astraltech.co.uk

Consultancy

Working together to improve your service and performance

Years of experience in the utilities sector means we understand that delivery of the software system is only one piece of the puzzle, and that system integration is key.
Our consultants design and implement the interfaces with your legacy systems and establish governance controls to ensure on-going data integrity.
We have a proven methodology to work with our customers and ensure that system adoption and ROI are delivered.
This entails developing training programmes, drawing insights from your business intelligence, and tailoring products and services to key customer segments.

Astral Tech service diagram

We consult with you to explore and define where your organisation needs be. Then we analyse what's required to get you there, from a system perspective and from an operational one.

Good products require good planning. We work with you to mature the end solution and design the components that will give you the edge.

Using an agile development methodology we produce any bespoke components, and liaise with your IT department to integrate with your other systems.

Thorough testing is critical to a smooth delivery. Unit testing, Integration testing, and User Acceptance testing are part of our staged approach to readying your system for first use.

Deployment of the software is the beginning, not the end. Working in partnership with you we bed the system into your organization and help refine the new business processes.

We don't just monitor the key metrics around system uptake and customer usage trends, we continue to work with you to drive the numbers that will deliver your ROI.