About Astral Tech

Astral Tech is a niche software and consultancy company specializing in the utilities sector. Our secure, cloud based portal provides a single data repository, digital experience, and customer management system for use by both internal users and customers alike. From contracts, accounts and invoices, meter readings and expenditure, to forecasting, reporting and query management – our software suite and collaborative consultancy services, deliver the tools you need to reduce your cost to serve, improve customer satisfaction and raise your performance in an increasingly competitive market.

Contact Us

Astral Tech Ltd.
7 Dukes Court, Chichester PO19 8FX
P: +44 (0)1243 539193
Email: info@astraltech.co.uk
Call Us: +44 (0)1243 539193 - Mail: info@astraltech.co.uk

Features

See a quick list of the core features and see how its tailored to each users needs.

Features

  • Customer management
  • Query Management
  • Service Teams
  • Service Desk workflow
  • Online Payments
  • Online Accounts
  • Account History
  • Online Invoices
  • Paperless Invoicing
  • Data Analysis
  • Dashboards
  • Contracts
  • E-Contracting
  • Reports Engine
  • KPIs
  • SMART / AMR Management
  • SMART / AMR Data Quality
  • Management Information (MI)
  • User Tracking
  • User MI
  • User Configurable Dashboards
  • Data Warehouse
  • Responsive
  • Data Aggregator
  • Data Aggregator Unlimited
  • Half hourly Data
  • Forecasting
  • Cost Analysis
  • Consumption Charting
  • Guaranteed 24/7 Availability
  • Secure Data Centre
  • Flexibility Products
  • Billing system integration
  • Data Quality
  • Operational Performance Dashboard
  • Customer Service Performance Dashboard

Utility Supplier

Metering Provider

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Broker / Consultant

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End User

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