News & Updates
Stay in touch with all the latest Astral Tech news, including new product releases and feature updates.
Bad Debt prediction with machine learning – Work in Progress
Development of machine learning algorithm commenced to correlate customer interactions with forthcoming bad debt. Look out for our bad-debt likelihood indicator.
SME and Domestic User Interfaces – Work in progress
Leveraging our market proven data layer, we are now able to offer a simpler, user friendly UI aimed at end users with less than five meter points.
Position Reports – October 2018
Extension of Trading Dashboard to include current position and historic trades.
New User Guides – July 2018
Brand new user guides produced offering comprehensive “how to” on all features.
Trading dashboard enhancements – June 2018
Extension of existing Trading Dashboard to show open and closed, high and low for forward prices for gas and power.
New Customer Success Manager hired – May 2018
To support the on-going engagement with our clients, we welcome on-board James Kleiner-Mann. James offers a wealth of industry knowledge and will offer invaluable insights to our clients.
Debt Monitoring Reports – May 2018
Enhancement extending the capability of the platform for managing bad debt.
DCC Integration – April 2018
Integration with Utilisoft USmart service, to consume consumption, reads, and alerts from the DCC.
External authentication service – March 2018
A new option to authenticate users using AWS Cognito as the password store.
OFGEM complaint reporting – February 2018
A new process for raising and reporting on complaints, giving one-click reporting compliant with OFGEM’s latest requirement.
Data Push Service – January 2018
A new service aimed at TPIs and multisite customers enabling new consumption data, meter reads, and invoices to be proactively pushed by email or FTP.